Last week, alongside Security Industry Association (SIA) , I carried out a frontline visit to The Pentagon Shopping Centre in Chatham and what we witnessed was nothing short of extraordinary. A huge thank you to Tracey Scott-Fox , a leader who leads with heart, and to the officers and street ambassadors who keep that community safe every single day: know their names! David Fuller – Security Supervisor Kerry Yates – Street Ambassador and proud grandmother! Simon Crocker – Stre